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Returns & Exchanges
At Moonlight, we want you to be completely satisfied with your purchase. If your order isn't the perfect fit, we offer a seamless 30-day return policy for all unworn and unwashed items.
1
Start Your Request
Visit our online returns portal and enter your order number and email address to initiate the process.
2
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure a smooth inspection.
3
Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing